Your Statutory rights are not affected by any of the following store policies.
Money Back Guarantee
GreenbarnWeb offers a 30 day money back guarantee on the first purchase of ClickCartPro full software version. The following conditions apply to this 30 day money back offer:
- Full Software Products: If you are not satisfied with first software purchased
directly from GreenbarnWeb, you have 30 days from the date of your purchase
to request a refund in full for the purchase price of the software and/or software
modules. At the time of your request, you will be required to delete the software
from your webserver and delete any backup copies you may have created.You will
also need to complete and sign a letter of destruction which will be sent to
you when you request a refund.
- Upgrade and Discounted Software Products: This guarantee does not cover software licensed under upgrade deals or software purchased using a discount code at checkout. When purchasing an upgrade or using a discount code to receive additional savings on licenses, you forfeit your right to money back.
- Trial version: This guarantee does not cover software license purchased after downloading a trial version.
- Service Items: This guarantee does not cover installation charges and/or technical support charges. Because these items require installer/developer time, these items are not refundable.
- Third-Party Modules: This guarantee does not cover modules and/or applications
and services provided by Kryptronic Certified Support Partners or other parties.
Contact specific providers for any guarantees that they may offer.
- Review the software license delivered with the software for warranty information.
Requests for refunds should be sent as a reply to
the orginal order confirmation email you receive following your purchase. This
requirement is for tracking purposes.
Your software and software modules will be delivered via digital download via
a link in your confirmation email.
Any services will be delivered normally within the 1 to 7 working days from placing
your order, more information is given in the service description.
All prices quoted are strictly net and exclude Value Added Tax, which will be
charged at the applicable rate at the date of invoice.
Whilst every effort will be made to maintain the prices, Greenbarn Consultants
Ltd reserves the right to effect changes without prior notice at any time, although
prices quoted at the time an order is placed shall remain fixed and certain as
If we should receive a complaint about any part of our service, by phone, fax,
e-mail or letter, then it will be dealt with promptly (we will reply within 5
working days). It will be dealt with confidentially, and effectively.
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors
that does not compromise credit card information.
This online system is 100% secure.
We encourage you to feel comfortable using your
credit or debit card to conduct commerce on our
Company Registration Information
Registered Office Address:
Greenbarn Consultants Ltd.
The Dairy House, Moneyrow Green
Holyport, Maidenhead, Berkshire SL6 2ND
UK - England & Wales
Registered in England and Wales No. 4028728
VAT No. GB757 2602 23
Member of FSB, PCG